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Training
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Training

Continuous professional development is critical to the professional success of our community members. That's why we have partnered with select training companies to provide our members with the learning opportunities below. All courses are available online so are available globally.

 

CX University:

CX University is committed to helping you know more and be able to do more in the Consumer Experience and Employee Engagement fields. We offer a quality education that appropriately challenges you to gain knowledge and skills in the areas of customer experience strategy, customer centric culture, employee engagement, organizational adoption and accountability, and tapping into the voice of the customer.

Courses include:

  • Customer Experience Strategy
  • Customer Centric Culture
  • Organizational Adoption and Accountability
  • Metrics, Measurement and ROI
  • Experience Design and Improvement
  • VOC, Customer Insight & Understanding

Learn more about these courses here.


Chart Learning Solutions:

Chart Learning Solutions (CHART) is a five-time award winning training company within the on-demand Blended Learning space. Blended learning is the integration of cloud-based training technology, eLearning, and live experienced Coaches as an innovative and economical way to reach sustainable results for the modern workforce. We provide professional training in Leadership Development for leaders and Project Managers, Sales, Customer Service, On-boarding training and Practical Coaching with offerings of 260 courses and microlearning. For each new course, we provide you with a digital Skills Inventory Assessment which can also be used for an entire organization.

Courses include: